Jewellery Care
Jewellery Care
Fernando Jorge jewellery can last a long time if looked after and handled with care. The following guidelines will ensure your piece will be lustrous and spotless for years to come:
- Your piece should not be immersed in water and should be kept away from chlorine, bleach, vinegar, ammonia and other corrosive liquids.
- When dressing, please put your jewellery on last, after applying makeup, perfume, hairspray and lotions.
- We recommend you remove your jewellery when washing your hands or applying hand sanitiser and lotion, ensuring your skin is dry before handling your piece.
- When storing your jewellery, please use the soft pouch provided, protecting it from other objects that may scratch its surface.
- We advise keeping your pieces in a cool, dry place and avoiding over exposure to direct sunlight, as it may affect the colour of the stones.
- Whenever necessary, use a soft, lint-free cloth to clean your jewellery pieces. If especially dirty, some warm soapy water will help to remove the dirt, or you can take them to a trusted jeweller for cleaning.
Special Materials Care
- We advise keeping your pieces in a cool, dry place and avoid over exposure to direct sunlight, as it may affect the colour of stones.
- Your piece should not be immersed in water and should be kept away from corrosive products (chlorine, vinegar)
- Natural materials such as jade and petrified wood can vary greatly and we embrace this. Inconsistencies and irregularities are not deemed a defect.
Tagua Seed
Tagua is an Amazonian seed, also known as vegetable ivory. Due to its natural roughness and texture, it is used in jewellery as a low impact and sustainable alternative material.
Since this is a natural material, each tagua piece is unique and its colour may change slightly over time. To keep your tagua piece looking its best, the following care is required:
– We recommend storing your tagua piece in a pouch, protected from other objects that may scratch its surface.
– Avoid keeping your piece in damp conditions or direct sunlight for prolonged periods of time, as excessive humidity or dryness can cause the material to crack.
– Please avoid wearing your tagua piece during exercise and whilst showering, it should also be removed before submerging in water (bathing, swimming pool, ocean, etc.) as gradual absorption can occur.
Mother of Pearl
Mother of pearl, also known as Nacre, is an organic material produced by some molluscs as an inner shell layer. It is strong, resilient and iridescent.
Since this is a natural material, each mother of pearl piece is unique, and its colour may change slightly over time. To keep your mother of pearl piece looking its best, the following care is required:
– We recommend storing your mother of pearl piece in a pouch, protected from other objects that may scratch its surface.
– Avoid keeping your piece in high temperatures and exposing to direct sunlight for prolonged periods of time. Mother of pearl is best preserved in a humid environment, which helps prevent the shell from drying out.
– Please avoid wearing your mother of pearl piece during exercise and whilst showering. It should also be removed before submerging in water (bathing, swimming pool, ocean, etc.) as gradual absorption can occur.
Emerald
Emerald is one of the most precious gemstones from the beryl mineral family. The vivid green colour is caused by the presence of chromium and sometimes vanadium in its composition. Emeralds typically have inclusions, making them susceptible to breakages. The inclusions and fissures within an emerald are described as gardens because of their mossy appearance.
These imperfections are different in each emerald and are used to identify them, giving each stone a unique character. To keep your emerald looking its best, the following care is required:
- We recommend storing your emerald piece in a pouch, protecting it from colliding with other objects.
- We recommend removing your emerald piece when washing your hands or applying hand sanitiser.
- Avoid keeping your piece in high temperatures and exposing to direct sunlight for prolonged periods of time.
- If your emeralds have accidentally been exposed to chemicals or sunlight, applying Vaseline or mineral oil to them will restore their shine.
Wood
Wooden jewellery requires special care to ensure its durability over time. Follow these guidelines to keep your wooden piece in good condition:
Avoid Water Contact
Wood can absorb water, which may cause irreversible damage, such as warping or staining.
Therefore, it is important to:
– Remove jewellery before washing hands, showering, or swimming.
– Keep the pieces away from humid environments.
Protect from Chemicals
Wood can be sensitive to chemicals, which can lead to discolouration or deterioration. Avoid contact with:
– Hand sanitisers
– Lotions, creams, and sunscreens
– Cleaning products
– Perfumes and sprays
Using Creams and Perfumes
When applying creams or perfumes, follow these instructions:
– Remove the wooden piece before applying any cream or perfume.
– Wait until the skin fully absorbs the product before putting the jewellery back on.
– Never spray perfume directly onto the piece.
Storage, to preserve your wooden jewellery
– Store in a dry place, away from direct sunlight.
– Avoid storing alongside items that may cause scratches, such as metal or stones.
Maintenance and Cleaning
– Gently clean the pieces with a soft, dry cloth.
– Do not use water or cleaning products.
– Annual Check: The piece should be brought to us annually for a review of the wood treatment and an inspection of its condition to ensure it remains in good shape.
Chain Care
Fernando features snake chain in many of his designs because it is smooth and flexible. These qualities also mean it needs to be handled and stored with care:
- Make sure to not bend the chain or apply pressure to it, bends can cause the chain to kink and this is not reparable
- The chain might stretch and ’relax’ with time
- Please be sure to store it on its own
- When not being worn, keep the chain flat and straight
Repairs & Adjustments
We are proud of our high standard of production and craftmanship and want you to enjoy wearing your piece of Fernando Jorge jewellery. We understand that repairs are sometimes required.
Once received, your Fernando Jorge item is assessed by our craftsmen. Repairs are chargeable if the damage has been caused by mishandling of the piece; in this instance, quotes are provided and works started upon your agreement.
Upon completion, repairs are inspected by an assessor to ensure standards are met.
If you are not able to deliver your item in person and require guidance on how best to send your item to us, please contact us.
Packaging
All pieces purchased directly from the Fernando Jorge website or from one of our showrooms will arrive with our branded gift-box, cushioned pouch, and shopping bag.
All of our jewels will be protected while traveling to their destination and beautifully wrapped to make the experience all the more special.
Speak to a Consultant
If you have specific questions or concerns about your Fernando Jorge jewellery, or if you would like to book a showroom appointment, please contact us.